Questions, answered plainly

A gentle, fragrance-free leave-on cream for face and body, formulated with zinc, copper, and magnesium in an emollient base. It comes in 50g and 100g jars.

Everyday care of skin that feels dry, tight, or reactive. It soothes eczema-prone skin and supports the skin barrier. It is a cosmetic, not a treatment for any condition.

No steroids, no parabens, no added fragrance. The full ingredient list is on every jar and on the product page.

No, and we would not want it to be. A water-based cream needs a preservative to stay safe. AuraAnn uses phenoxyethanol with ethylhexylglycerin, both listed on the label.

Zinc, copper, and magnesium each play a part in healthy-looking skin and hair, and AuraAnn helps support both. Our How It Works page explains what each mineral does.

Both brands use the same mineral system. AuraAnn is the lifestyle lane at a lower mineral concentration for daily use. MineralsRx runs its own cream at a higher concentration. The only difference we describe is concentration, and exact figures are not published.

Apply a thin layer to clean, dry skin as needed. It can be used on the face or body. For external use only, and avoid the eyes.

Yes, if your skin reacts easily. Apply a coin-sized amount to the inner forearm once a day for two days. If there is no redness or itching, use it more widely.

It is a gentle, fragrance-free moisturizer with directions for external use. For children under two, or on broken skin, ask your pediatrician first.

Do not stop or change anything a clinician has prescribed. If you want to add a moisturizer to a routine that includes prescription products, ask the prescriber how to space them.

Brief tingling on very dry skin can happen with many moisturizers. If irritation builds, spreads, or lasts, wash the area with cool water, stop using the product, and see a doctor if it does not settle.

At room temperature, lid on, away from direct sun. Use clean, dry fingers to keep the jar fresh.

Within the United States, free on orders of $70 or more. For smaller orders, shipping options and costs are shown at checkout. International shipping is not offered yet.

Returns and refunds are handled case by case; there is no standing return window. If something is not right with your order, email support@auraann.com with your order number and what happened, and a person will reply with next steps.

Checkout runs on Shopify, so your payment details go to Shopify's secure checkout and never touch this site. Orders and shipping are managed from the same system.

Not yet. Subscribe-and-save refills are planned to open after the launch sale ends, and will appear on each product page.

Both are formulated with zinc, copper, and magnesium. The full ingredient lists are on each bottle and on each product page. Neither has added fragrance or parabens.

No. It uses sodium lauryl sulfate and ammonium lauryl sulfate for a full lather. Both are listed on the label.

Massage the shampoo into wet hair and scalp, then rinse. Smooth the conditioner through lengths and ends, leave it 1 to 2 minutes, then rinse.

Yes. The Shampoo + Conditioner Set costs less than the two bottles separately, and the Shampoo, Conditioner + Mineral Cream set ships free.

AuraAnn Skincare LLC, a small founder-owned company in Texas. The cream is made in batches to order rather than warehoused.

MineralsRx is a separate brand run by the same family, and AuraAnn first grew through MineralsRx referrals and word of mouth. The two brands share a mineral system and run separate stores. See the word-of-mouth page for the full disclosure.

No. AuraAnn is a consumer brand and does not run a practitioner directory or referral program.

Yes, please. Use the Leave a Review page. A person reads every review before it goes live, and we publish reviews of every star rating that follow our guidelines.